Your documents, your brand, your AI assistant
OnixAsk lets organizations deploy intelligent chatbots that answer questions using their own documents, policies, and knowledge base. Embed it on any website through a lightweight widget, managed from a centralized admin portal.
- RAG-powered responses grounded in your documents
- Embeddable chat widget with full branding control
- Multi-tenant: each organization gets isolated config and data
- Works across any industry: healthcare, legal, finance, education, SaaS, and more
Key Features
What OnixAsk delivers
Retrieval-Augmented Generation
Instead of relying on the model's training data alone, OnixAsk searches your knowledge base first and supplies relevant content as context. This dramatically improves accuracy and reduces hallucinations.
Custom Knowledge Base
Upload documents in any format. The platform automatically extracts text, chunks content, generates vector embeddings, and stores knowledge for semantic search. Your AI learns from your information.
Embeddable Chat Widget
Add OnixAsk to any website with a few lines of code. The widget provides visitors with a conversational interface while maintaining your brand identity and design language.
Complete Branding Control
Customize the chatbot name, welcome message, colors, logo, response style, and appearance. Every deployment feels like a natural extension of the organization's digital presence.
Multi-Tenant Architecture
Each organization maintains isolated chatbot configuration, branding, documents, and knowledge base. Suitable for SaaS deployments serving multiple clients from one platform.
Semantic Search
Rather than keyword matching, OnixAsk understands the meaning behind questions. It retrieves contextually relevant information even when the query uses different terminology than the source documents.
How It Works
Get started in minutes
Create an Organization
Set up your organization on the admin portal with your branding, domain, and team access controls.
Upload Your Documents
Add your FAQs, product docs, policies, manuals, or any knowledge source. The platform processes and indexes everything automatically.
Configure the Chatbot
Set the chatbot name, welcome message, colors, logo, and response style to match your brand.
Embed the Widget
Copy the embed code and paste it into your website. Visitors start asking questions immediately, with answers grounded in your knowledge base.
Product Preview
See OnixAsk in action
Capabilities
Built for production
Intelligent Document Processing
Automatically converts uploaded documents into AI-searchable knowledge without manual preparation.
Usage Monitoring
Track chatbot activity, popular questions, and response quality for operational insights.
Audit Logging
Administrative actions are logged for accountability, security, and system transparency.
Access Management
Built-in authentication, API key management, and organization isolation protect business data.
API-Based Integration
RESTful APIs allow integration with websites, applications, portals, and third-party systems beyond the widget.
LLM Flexibility
Built to work with modern large language models while remaining flexible for future model improvements and swaps.
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